Are your gemstones natural?
Yes. We specialize in natural gemstones that are carefully selected for beauty, integrity, and longevity. Any treatments known to us (such as heat, which is standard and permanent for many stones) are fully disclosed in each product description.
How should I care for my jewelry?
Fine jewelry is durable, but proper care will preserve its beauty for generations. We recommend removing jewelry before exercising, swimming, showering, or using household cleaners. You should avoid contact with chemicals, perfumes, lotions, and hairspray. Storing pieces separately in a soft pouch or lined jewelry box will prevent scratching. If you are ever unsure how to care for a specific gemstone, please reach out—we are happy to advise.
How often should I clean my jewelry?
Light cleaning at home every few weeks is ideal for regularly worn pieces. Professional cleaning and inspection once or twice a year is recommended, especially for rings or bracelets worn daily.
To clean at home: Use warm water, a mild soap, and a very soft brush. Gently clean behind stones where oils collect. Rinse thoroughly and pat dry with a lint-free cloth. Avoid ultrasonic or steam cleaners unless specifically approved for your gemstone.
Can I wear my jewelry every day?
Many pieces are designed for frequent wear, but some gemstones are more delicate than others. Rings with softer stones or intricate settings benefit from occasional rest. If a piece is intended for everyday wear, we will clearly indicate that. When in doubt, treat your jewelry as you would a fine cashmere—beautiful, wearable, and deserving of care.
How do I replace stones from my MFS/STONES jewelry?
Lost stones are simply a part of owning and wearing jewelry. Should you lose a stone, please contact us to review and we’ll give you a quote for the replacement cost.
Do you offer repairs or resizing?
Yes. We can assist with resizing, repairs, and refurbishment for jewelry purchased from us. Please contact us before shipping any item so we can guide you through the process safely.
Do you buy jewelry?
Yes, we do. We selectively purchase fine jewelry and loose gemstones that align with our aesthetic and quality standards. If you have a piece you are considering selling, please email us with clear photos, any known details (metal, gemstone type, carat weight, certifications), and your location. All inquiries are handled respectfully and confidentially. There is no obligation to sell.
How can I contact you?
You can reach us via email [email protected] or direct message through Instagram. We aim to respond within 1–2 business days and are always happy to help with questions, education, or sourcing requests.